FREQUENTLY ASKED QUESTIONS
HOW LONG WILL MY ORDER TAKE?
From payment to delivery, the process may take anywhere between 12 and 16 weeks for bridal dresses and 8 to 12 weeks for formal dresses.
HOW DO I PAY?
We have multiple payment options. You can pay online via Bank Transfer (account numbers provided at checkout) or use a Master or Visa Card. Just press the “Order Now” button to proceed with your order.
WHAT IS THE PAYMENT PROCESS?
We require 50% down payment to confirm your order. The balance is payable when your outfit is ready before delivery.
I PLACED AN ORDER ONLINE, WHAT’S NEXT?
Our sales consultant will get in touch with you through WhatsApp and/or email to ensure everything is in order.
CAN I CUSTOMIZE MY ORDER?
Yes. Selected customization options are available.
I HAVE MORE QUESTIONS.
If you have any further questions, please talk to our support team on WhatsApp.